FAQ page
FAQs
As Seen On Pc

Frequently Asked Questions

  • How does it work?
  • After creating an account on the AsSeenOnPC Network, you will be able to choose from a list of products that would be best suited for the content of your website or opt-in newsletter.
  • When do I get paid?
  • Payments will be sent on a monthly basis.
  • How do I know when a customer has purchased using my publisher information?
  • Once logged in, you can view your sales reports. For privacy reasons, no customer information will be displayed.
  • How come I don't see the customer information on my Sales Reports?
  • For privacy reasons, no customer information will be shared with the publisher.
  • How are cookies used to ensure that I get credit for a sale?
  • Each time a customer clicks on a purchase link with your Publisher/Affiliate ID they are directed to the webpage to purchase. A cookie is also stored on their machine (provided the customer is set to allow cookies) that contains your Publisher/Affiliate ID and the product ID. A customer may decide not to purchase immediately. The benefit of the cookie is that if they return to our site and purchase that product, you will still get credit for the sale.
  • What if a customer purchased using my publisher link but I don't see their sale on my Sales Report?
  • Bear in mind that the Sales Report only reflects completed sales. If the customers purchase was declined or had another problem, it will not appear on your Sales Report. If there is a purchase you are certain should appear but does not within 2 business days, please login to your account to contact Publisher/Affiliate Relations.
  • What is your unsolicited e-mail policy?
  • As specified in the agreements no developer or publisher may use unsolicited e-mail to promote the sale of a product. Doing so will result in termination of the account and may lead to withholding funds.
  • How do I contact the developer?
  • To enable us to support multiple developers and a large publisher network, all communication with the developers should be handled through the publisher system. Log in and contact Publisher/Affiliate relations with your request or question.
  • Do I get credit if a customer calls in the order?
  • Customers can setup pending orders online. If the call is to complete a pending order that was generated using your publisher link, you will get credit. If they call us without a pending order, there is no reliable way to track how the sale was generated.
  • Who do I contact if I have a question/concern?
  • If you have a question that is not addressed by the Publisher Network FAQ you can contact Publisher/Affiliate Relations by logging into your account and clicking "AsSeenOnPC Network Affiliate Relations"

Hours of Operation:

  • Mon. to Fri. 9am to 5pm
  • Weekends 9am to 12pm

Our Addresses:

Connecticut
25 Walls Drive Suite 1-C
Fairfield, CT, USA, 06824

Florida
225 Apollo Beach Blvd.
Apollo Beach, FL, USA, 33572